From idea to launch – how we produce great ecommerce websites
Launching a new website and ecommerce platform can be a big step for some – it could be the company’s first step into the world of online retail and web design. Our job at Liquidshop is to use our expertise and skills to guide the customer through the process, suggesting which features we believe the site would benefit from using, as well as the design areas.
Liquidshop Business Development Manager, Nick Donovan talks through the process:
“Some clients come to us with ideas and suggestions, but most come into the process looking for our team to guide them through things, possibly with a view to creating a website for their business for the very first time. It’s my job to liaise between the client and our staff to get a clear idea of what features need to built into the website, any technical work, and any design elements needed to make the website stand out”.
Once the prospect has become a client, it’s up to the team to work on building the website. This can involve lots of team members, from designers to technical support, and communication between each employee is key. The client has a design meeting with one of the design team, and support team also start to put together the specific functionality to build the website, on the back of information Nick passes on about what features are needed. It’s a collaborative process between the company and the customer, working towards building the website they want.
Whatever shape the process takes, Nick is always keen to make the customer the priority:
“Customers know their business the best, so it’s about us listening to them to understand what they are all about – how they operate day-to-day, what their unique selling point is, and how to combine all that to give them the best ecommerce website possible. We’ve seen it all over the years, and created some exciting and interesting websites covering a wide range of markets”.
“One of my favourites has to be googoogifts.com, a new website that went live in September. It has a good variety of features and functionalities that can be used to find different products, read reviews and buy securely, and has a really great design that uses clean text and beautiful graphics. We made sure to advertise the fact that they have won awards, and used professional photos across the website to best show off their products to visitors to the site”.
After the site goes live, the support team are then on call whenever the customer needs help with technical issues with their website, or advice and training. We pride ourselves on our excellent relationships with customers, who are happy with the knowledge that they can contact us with any issues and talk to one of our support team directly, who can often fix problems right there and then.
Like the sound of Liquidshop? Want to hear some more?
Give us a call on 01174034072 or send us an email on firstname.lastname@example.org.
We look forward to hearing from you.
More Posts From Our Blog
We really are all in this together, and I strongly believe we need to do all we can to support each other in business. So much has changed so very rapidly, and we need to share ideas and resources in order to survive and then thrive within the new environment that emerges for our businesses.
An update from Liquidshop Since writing to you last week, the advance of the COVID-19 pandemic has hastened, and it has become clear that it is going to require all of us to make significant changes to the way we lead our lives, at least in the short term. As the...
Our response to COVID-19 You trust us to host and support your online business, and we take this responsibility very seriously. We do everything we can to ensure you receive the best service possible from Liquidshop. On account of the current outbreak of COVID-19, we...
With a new decade upon us, we have big plans. Whilst continuing to provide our class leading Liquidshop ecommerce design and support services, we want to grow the range of services that we offer. To provide a wider range of services that benefit our clients old and new in helping them grow their business.
The start of a new year is a natural time for reflection, and for future planning. The start of 2020 brings not only a new year but also a shiny new decade. Looking back, a lot has changed during the past 10 years.
Flanci is a new and exciting new brand of design-led running and exercise leggings, started by Nicky & Alf Chrascina. The Flanci brand appeals to runners who are looking for vibrant designs and a quality product, so a well designed ecommerce website was an important requirement. Flanci chose Liquidshop for their new website.
Well we’re not really sure what happened to 2019, but we seem to be shortly arriving at that time of year in ecommerce we love. We love it because it brings some fantastic opportunities to increase sales and gain new customers. Of course every retailer is fighting for...
“A microsite is an individual web page or a small cluster of pages which are meant to function as a discrete entity within an existing website or to complement an offline activity. The microsite's main landing page can have its own domain name or subdomain.” So what...
Did you know it takes less than a second for a customer to form an opinion about your ecommerce website design. Even if you made some allowances for page load speeds, which should be slick and quick anyway. Those initial few seconds are hugely important and will...
In any retail business, you should never be afraid of taking a step back and look at what you have accomplished, assess where you are now and where you want to be. Being brutally honest with yourself is a difficult thing to face, but doing so will help you see a...