Use this service for all your general enquiries. Please provide as much information as you can, such as what section of LiquidShop you are using, any error messages and the web-browser you are using. You can create a ticket by either emailing us support@liquidshop.com or by creating one online:
If you have a question and you need a quick answer we have dedicated phone lines to our UK support staff. They're available during normal office working hours just give them a call on 020 7099 1002 (Option 1) between 9am and 5.30pm Monday to Friday.
Send us an out of hours support ticket
If you come across an urgent issue outside of normal office working hours (between 9am and 5.30pm Monday to Friday) then you can send us an out of hours support ticket. We will reply within 4 hours. This is not for any training related questions.
We can offer you full training here at our Somerset office, training is usually available during normal office working hours, just give us a call on 020 7099 1002 (Option 1) between 9am and 5.30pm Monday to Friday or send us an email with the dates that best suit you.
If coming to one of our offices is not an option, we can offer remote training using our specialised software, if you would like to arrange a remote training session, please send us an email with the dates that best suit you.
Use the TeamView link below to download and install teamviewer on your computer, we can then connect to you and carry out the remote training.
We may be able to offer training at our London office if it is more convenient for you, we would require at least 1 week notice for training at this office. To find out more, just give us a call on 020 7099 1002 (Option 1) between 9am and 5.30pm Monday to Friday or send us an email with the dates that best suit you for further details and pricing.
Send us a support ticket
Phone 020 7099 1002 (Option 1)
Send us an out of hours support ticket
In House Training at our Somerset Office
Remote Training
Training at our London Office